First, many are extremely busy and just not able to follow up efficiently. Secondly, many of you have the wrong approach. What you have to understand sometimes is what it’s like being on the other end of that email. You may get dozens or hundreds a day. It takes time to answer them...

It happens to everyone, even the most skilled and experienced buyer gets a bad deal every now and then. And most people foolishly believe that bad deals always come from bad sellers… Not so. Many times a perfectly good seller has a bad deal. But how can this be? Because most of the terminology used to describe off price apparel is subjective: good, beautiful, quality, slight damage, these all depend on the frame of reference of the people involved in the buy. And they are not always the same.

There are no “distributors” in the designer apparel industry. Don’t take the business model for another industry and try and apply it here. If you have a full priced regular retail store, you either buy your merchandise directly from the company or from a sales rep that is paid a commission by the company....

I read an interesting thread on a message board about my site that prompted me to post this information. Many people say that I give no information about who I am.

And I'm not really about to. I actually enjoy my privacy so I'm going to tell my story, but at the end, you may feel like you don't know much more about me now than you did before...